Iberostar Reviews

Iberostar.com offers a range of hotels and resorts in Europe, North Africa, and America, catering to various preferences including ocean, urban, family, adults-only, and luxury stays. The brand is known for its all-inclusive resorts, providing guests with an array of amenities such as exclusive restaurants, beach clubs, Balinese beds, and craft cocktail bars. They also specialize in organizing events, weddings, and golf trips. For those seeking a more exquisite, adults-only experience, the Iberostar Grand provides all-suite spa resorts that offer luxury exclusivity and unmatched service. The Iberostar Selection caters to singles, couples, and families with premium touches and stylish suites. The Coral Level at Iberostar Selection is known for its modern vibes, engaging entertainment, and innovative culinary concepts. Additionally, Iberostar promotes responsible tourism with a commitment to sustainable vacations, honest food, and a personal wellness philosophy called Aliveness. The brand also features a children's entertainment program named Star Camp.

Iberostar.com offers a variety of payment methods to suit different preferences. Customers can choose to pay via Amazon Pay, which provides an easy and secure payment process using their Amazon account. This method is quick and requires just a few clicks without the need to enter card details. The website ensures that payment information is kept confidential and not passed on to third parties. Other payment options include credit cards and PayPal, allowing for rapid and transparent transactions. Additionally, Iberostar emphasizes the security of online purchases, offering methods that guarantee the confidentiality of personal information. For those who prefer to pay upfront and save, the Pay Now rate is available, automatically applying a discount to the final price when selected during booking.

Iberostar.com provides a free cancellation policy for its bookings, allowing guests to make changes or cancel without any penalties or advance payments. This flexibility ensures peace of mind when booking, accommodating unforeseen circumstances or last-minute changes. The specific cancellation policies may vary by hotel and rate; guests can view these details during the booking process. As for a shipping policy, based on available information, Iberostar does not offer international shipping policies, which is consistent with its service nature as a provider of hotel stays rather than physical goods.

Booking directly on Iberostar.com offers several benefits, including the best online price guaranteed, an extra discount with the Pay Now rate, and the ability to choose the exact location of your room. Guests can select their preferred views, floor, and even the room number with the Book My Room service. Expert assistance is available every day of the week in 8 different languages for personalized service. Additionally, exclusive rooms in Europe are available only through the website or contact center. For those still deciding, there's a 24-hour hold on the selected room and price. Frequent guests can manage bookings easily, access presales with exclusive offers, and receive updates through the newsletter. These advantages ensure a tailored and cost-effective booking experience.

To contact Iberostar for inquiries or bookings, one can call the free telephone number 833 399 78 88 available from Monday to Friday (06:00 to 00:00) GMT-05:00, and on Saturdays and Sundays from 06:00 to 17:00. Alternatively, inquiries can be made by filling out the contact form on the Iberostar website, which requires details such as name, surname, email, country code, and phone number. For travel agents, there are specific emails available: Iberostarpro@iberostar.com and staragents@iberostar.com, or they can call the telephone number +34 971981550.

Iberostar Grand hotels offer an exquisite, adults-only experience with a focus on luxury and personalized service. These resorts feature handcrafted gastronomy, exclusive spas, and suites with spectacular views. Guests can enjoy a personalized butler service in superior rooms, and the locations in Jamaica, the Dominican Republic, and Mexico are designed to meet the needs of the most discerning guests. The gourmet cuisine includes seasonal local ingredients prepared by prestigious chefs, signature cocktails, and a carefully selected wine menu. Activities and daily shows connect guests with local culture and nature, and sports activities and workshops are available to suit all tastes. The All-inclusive board type offers numerous options to ensure guests have a fulfilling stay. The service is attentive, with a dedicated team available 24 hours a day to cater to guests' needs, ensuring an unforgettable vacation experience.