(4.5 / 5)2565+ Ratings

Iberostar Reviews

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Overall Rating

4.5
13 Reviews
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About Iberostar

Iberostar.com is renowned for its luxury hotels and resorts located in the most popular vacation destinations across Europe, Africa, and America. The brand specializes in providing an exquisite, adults-only experience with top all-inclusive resorts that cater to various needs, including family vacations, romantic getaways, and solo travels. They offer unique services such as online check-in, room selection before arrival, and personalized travel expert assistance. Iberostar is also a leader in responsible tourism, focusing on sustainable vacations, honest food, and aliveness. The company has over 60 years of experience in organizing incentive trips, meetings, events, celebrations, weddings, and golf trips, ensuring a successful and memorable experience.

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Iberostar Customer Reviews (13)

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James Frye
James Frye
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Feb 15, 2023
Ilana de Baar
Ilana de Baar
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Feb 13, 2023
Manuela Nagel
Manuela Nagel
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Feb 13, 2023
Richie Hill
Richie Hill
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Feb 12, 2023
Don Parman
Don Parman
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Feb 12, 2023
Susanne Müller
Susanne Müller
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Feb 11, 2023
Klaus Weisz
Klaus Weisz
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Feb 11, 2023
Lucas LaGarde
Lucas LaGarde
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Feb 11, 2023
Maria Kohl
Maria Kohl
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Feb 10, 2023
Sophia Dresdner
Sophia Dresdner
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Feb 10, 2023

Iberostar Customer’s Q&A

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What are the benefits of booking directly on Iberostar.com?

Booking directly on Iberostar.com offers several benefits, including the best online price guaranteed, an extra discount with the Pay Now rate, and the ability to choose the exact location of your room. Guests can select their preferred views, floor, and even the room number with the Book My Room service. Expert assistance is available every day of the week in 8 different languages for personalized service. Additionally, exclusive rooms in Europe are available only through the website or contact center. For those still deciding, there's a 24-hour hold on the selected room and price. Frequent guests can manage bookings easily, access presales with exclusive offers, and receive updates through the newsletter. These advantages ensure a tailored and cost-effective booking experience.

About Iberostar.com Payment Method?

Iberostar.com offers a variety of payment methods to suit different preferences. Customers can choose to pay via Amazon Pay, which provides an easy and secure payment process using their Amazon account. This method is quick and requires just a few clicks without the need to enter card details. The website ensures that payment information is kept confidential and not passed on to third parties. Other payment options include credit cards and PayPal, allowing for rapid and transparent transactions. Additionally, Iberostar emphasizes the security of online purchases, offering methods that guarantee the confidentiality of personal information. For those who prefer to pay upfront and save, the Pay Now rate is available, automatically applying a discount to the final price when selected during booking.

Iberostar FAQs

FAQ

How To Open A Iberostar Account?

To open an account on Iberostar.com, follow these steps:

  1. Visit the Iberostar website.
  2. Look for the "Sign Up" or "Register" option, usually located at the top right corner of the homepage.
  3. Click on it to open the registration form.
  4. Fill in the required details such as your name, email address, and create a password.
  5. You may also need to provide additional information such as your phone number or address.
  6. Once you've filled out all the necessary fields, click on the "Create Account" or "Submit" button.
  7. You should receive a confirmation email. Click on the link in the email to verify your account.

Remember to keep your login details safe for future use. Enjoy exploring the various features and benefits that come with being an Iberostar member!

FAQ

Iberostar Alternatives

Here are some alternatives to Iberostar:

  1. Sandals Resorts
  2. Beaches Resorts
  3. Secrets Resorts
  4. Sunscape Resorts
  5. Dreams Resorts & Spas
  6. Zoetry
  7. COUPLES
  8. Paradisus by Melia
  9. Barcelo Hotels & Resorts
  10. Breathless Resorts & Spas

Each of these resorts offers a unique experience and caters to different types of travelers. Some are more family-oriented, while others cater to couples or individuals seeking a luxurious getaway. It's always a good idea to research each resort to find the one that best suits personal preferences and needs.

FAQ

Does Iberostar have a loyalty program?

Yes, Iberostar has a loyalty program called Star Prestige. Members can earn points for their stays and redeem them for discounts and other benefits.
FAQ

What is Iberostar's policy on pets?

Iberostar does not allow pets in their hotels, with the exception of guide dogs for guests with disabilities.
FAQ

What payment methods does Iberostar accept?

Iberostar accepts payment by credit card (Visa, Mastercard, and American Express), bank transfer, and PayPal.
FAQ

Can I cancel my reservation at Iberostar?

Yes, you can cancel your reservation at Iberostar. The cancellation policy varies depending on the rate you have chosen and the hotel you have booked.
FAQ

Does Iberostar offer a warranty on their services?

Iberostar does not offer a warranty on their services. However, if you are not satisfied with your stay, they have a Guest Service department that will assist you with any issues you may have.
FAQ

About Iberostar.com Popular Products and Services?

Iberostar.com offers a range of hotels and resorts in Europe, North Africa, and America, catering to various preferences including ocean, urban, family, adults-only, and luxury stays. The brand is known for its all-inclusive resorts, providing guests with an array of amenities such as exclusive restaurants, beach clubs, Balinese beds, and craft cocktail bars. They also specialize in organizing events, weddings, and golf trips. For those seeking a more exquisite, adults-only experience, the Iberostar Grand provides all-suite spa resorts that offer luxury exclusivity and unmatched service. The Iberostar Selection caters to singles, couples, and families with premium touches and stylish suites. The Coral Level at Iberostar Selection is known for its modern vibes, engaging entertainment, and innovative culinary concepts. Additionally, Iberostar promotes responsible tourism with a commitment to sustainable vacations, honest food, and a personal wellness philosophy called Aliveness. The brand also features a children's entertainment program named Star Camp.

FAQ

Iberostar.com Return Policy?

Iberostar.com provides a free cancellation policy for its bookings, allowing guests to make changes or cancel without any penalties or advance payments. This flexibility ensures peace of mind when booking, accommodating unforeseen circumstances or last-minute changes. The specific cancellation policies may vary by hotel and rate; guests can view these details during the booking process. As for a shipping policy, based on available information, Iberostar does not offer international shipping policies, which is consistent with its service nature as a provider of hotel stays rather than physical goods.

FAQ

How can I contact Iberostar for inquiries or bookings?

To contact Iberostar for inquiries or bookings, one can call the free telephone number 833 399 78 88 available from Monday to Friday (06:00 to 00:00) GMT-05:00, and on Saturdays and Sundays from 06:00 to 17:00. Alternatively, inquiries can be made by filling out the contact form on the Iberostar website, which requires details such as name, surname, email, country code, and phone number. For travel agents, there are specific emails available: Iberostarpro@iberostar.com and staragents@iberostar.com, or they can call the telephone number +34 971981550.

FAQ

Tell me more about Iberostar Grand.

Iberostar Grand hotels offer an exquisite, adults-only experience with a focus on luxury and personalized service. These resorts feature handcrafted gastronomy, exclusive spas, and suites with spectacular views. Guests can enjoy a personalized butler service in superior rooms, and the locations in Jamaica, the Dominican Republic, and Mexico are designed to meet the needs of the most discerning guests. The gourmet cuisine includes seasonal local ingredients prepared by prestigious chefs, signature cocktails, and a carefully selected wine menu. Activities and daily shows connect guests with local culture and nature, and sports activities and workshops are available to suit all tastes. The All-inclusive board type offers numerous options to ensure guests have a fulfilling stay. The service is attentive, with a dedicated team available 24 hours a day to cater to guests' needs, ensuring an unforgettable vacation experience.

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